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Photography

Trade Me is for life, and so is our photography. Our documentary style candidly captures people in situ. They’re natural, active and animated. Images are bright and compositions are simple.

Our photography style

We’ve divided the visual world of Trade Me into three subsets: people, places, and things. When assessing the kind of visual language to put in place, it helps to think about which of these you’re communicating specifically.

People

Imagery featuring people drives direct emotional connections. You might be saying something broad, such as celebrating a national holiday, or a change in season. The aim should be to bring a smile in the viewer by perhaps showing a charming interaction between a family group, or a candid moment caught unaware.

Photo showing people in different situations - on a motorbike, designing clothing, children on a device, and children jumping in the air.

Places

New Zealand is a nation of coastlines and waterways, underpinned by a backbone of mountains and green spaces. Imagery helps people relate to the country they know, not a tourism shoot.

Interior shots are more intimate and about expressing feeling. Exterior shots give context and create a sense of place.

Places around New Zealand - view of a house, inside a lounge, kids playing at the beach, and a bach at sunset.

Things

Things represent the rational side of Trade Me, most closely identified with Marketplace and our Stores, particularly for our new goods. We always aim for clear-cut objects and natural-looking shadows.

Things - a trampoline, headphones, smart watches, a scooter.

Choosing photography

There are two ways of approaching photographic selection: by choosing an image that is a literal reflection of the brief, or by choosing to use a conceptual interpretation.

While either approach requires targeting to a specific audience, a general principle is that a literal approach holds more appeal, whilst a conceptual approach appeals more to the emotional need-state.

Purchasing photography

Property imagery – “I need more space”

Father and daughter playing together with toy cars.

Conceptual

Make an emotional connection by showing how great life is with room to live in.

Siblings sharing a small space, with tape dividing two halves of a bedroom.

Literal

Image clearly shows that space is at a premium, in this instance two siblings sharing a small bedroom.


Jobs imagery – “I want a new job for a better lifestyle balance”

Father and son walking to school together.

Conceptual

Inspire the insight that too often work means we miss the moments that matter, such as walking the kids to school.

A women looking at her computer screen while working late at the office.

Literal

Show the need-state with what appears to be a very late night at the office.


Motors imagery – “I want a new vehicle”

A women looking out the window of her car.

Conceptual

Rather than drawing upon the worn out or dated, maybe you don’t even show a vehicle at all.

A man putting his surfboard in the boot of his station wagon around sunset.

Literal

Inspire a new purchase by appealing to the functionality that appeals to the targeted lifestyle.


Marketplace imagery – “I need a new…”

Two children doing headstands on a sofa.

Conceptual

Appeal to the world that opens when you get a new sofa.

A sofa in a living area in an appartment.

Literal

Show an attractive shot of a sofa.

Guide to choosing photography

Focal point

Do

Do: Images should have a clear focal point in order to portray a clear message.

Don't

Don't: Images that are too busy or lack a focal point can confuse the message and are hard to decipher on a small screen.

People

Do

Do: People’s expressions need to look natural and not forced.

Don't

Don't: Avoid models who look too posed or cheesy.

Expression

Do

Do: Show people’s facial expressions – this creates a more emotive connection.

Don't

Don't: Try not to use people facing away from the camera as it can make a photograph less engaging.

Professional quality

Do

Do: Photos should be of a professional quality.

Don't

Don't: Avoid photos that look like they’re off the family digital camera.

New Zealand

Do

Do: Try to show a realistic shot of Kiwi life and avoid photos that look like touristy shots.

Don't

Don't: Avoid photos that look like they’re straight off the front of a postcard.

Authenticity

Do

Do: Use images that look natural and candid.

Don't

Don't: Avoid photos that look cheesy or posed.

Diversity

Do

Do: Where possible, choose images that represent the true diversity of New Zealand. Aim for a range of different ages, ethnicity and gender.

Don't

Don't: Avoid photos that contradict the diversity of New Zealand.

Appeal to emotion

Do

Do: Appeal to the emotive moments that may occur around the context. Rather than just showing an image of a car, show a person interacting with the car.

Don't

Don't: Don’t just use photos of objects. An image of a car doesn’t tell much of a story.

Checklist for choosing photography
Are…Are not…
People
  • Relatable – a great shot should feel reflective of New Zealand’s uniquely diverse background.
  • Natural posed – think of it as a moment captured.
  • Where possible, embrace a sense of charm and expression of personality.
  • Kiwiana clichéd e.g. all gumboots and swanndri.
  • Model-esque poses, or overly staged/stock-photo like.
  • Overly exaggerated in expression, whether emotion or personality.
Things
  • Strive for storytelling and be inventive when choosing and presenting your ‘things’. Let them feel cared for and curated.
  • Be surprising from time to time. Trade Me is a portal to things unknown – be confident in unearthing the rare or unusual.
  • Can be a mix of clearcut and in-situ.
  • Just anything that might say ‘shoe’ or ‘table’.
  • Generic. A white plate is a white plate, so use the opportunity to present the things creatively with an interesting arrangement, or bold block colour.
Overall
  • Where possible, bring a smile.
  • Contemporary and current.
  • Be professional – grade the imagery as needed.
  • Overly silly or unbelievable.
  • Rooted in retro nostalgia. Retro styling is fine from time to time, but use a light touch.
  • Low quality, “I could do that” photos
  • Remove awkward things like non NZ-compliant plug sockets.
  • The head is considered tapu (sacred) in Māori culture, so where possible, avoid using photography that crops people’s heads or faces.

Photography grade

The Trade Me grade was created to help create a cohesive look and feel throughout our photography. It can be applied to any photography used in both product and marketing.

Original image

Man working on laptop in sunny office.

Graded image

Man working on laptop in sunny office.

Original image

Toddler playing on a toy truck.

Graded image

Toddler playing on a toy truck.

Original image

Woman drinking cup of tea.

Graded image

Woman drinking cup of tea.

Original image

Team looking at a laptop screen in a studio.

Graded image

Team looking at a laptop screen in a studio.

How to apply the grade

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